Non-Discriminatory Policy

Discrimination is Against the Law

Excel Physical Therapy complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Excel Physical Therapy does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 Excel Physical Therapy provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

 Excel Physical Therapy provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact  Excel Physical Therapy’s Compliance Officer.

If you believe that  Excel Physical Therapy has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

  •  Excel Physical Therapy’s Compliance Officer
  • Mailing Address at 480 N. Koeller St. Oshkosh, WI 54902
  • Telephone number (920) 233-8739
  • Fax (920) 233-8732
  • Email. RRunge@ExcelinPT.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance,  Excel Physical Therapy’s Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (920) 233-8739

Hmong: LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau (920) 233-8739

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (920) 233-8739.

German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (920) 233-8739.

ملاحظة: إذا كنت تتحدث اللغة العربیة، فھناك خدمة مساعدة متاحة بلغتك دون أي مصاریف: اتصل بالرقم

(920) 233-8739

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услугиперевода. Звоните (920) 233-8739.

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  (920) 233-8739.

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (920) 233-8739.

Pennsylvania Dutch: Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: (920) 233-8739.

Laotian/Lao: ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽ  ຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ (920) 233-8739.

French: ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.  Appelez le (920) 233-8739.

Polish: UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwońpod numer (920) 233-8739.

Hindi: ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-xxx-xxx-xxxx (TTY: 1-xxx-xxx-xxxx) पर कॉल करें।  (920) 233-8739.

Albanian: KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, papagesë.  Telefononi në  (920) 233-8739.

Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang  bayad. Tumawag sa (920) 233-8739.